Accessibility Statement

DiasporaBase is committed to making our platform accessible to all users, including people with disabilities. We aim to follow recognized accessibility standards (such as WCAG) and continuously improve usability across devices and assistive technologies.

What We’re Doing

  • Building mobile-friendly, readable layouts
  • Supporting keyboard navigation where possible
  • Using clear labels and form instructions
  • Improving contrast and text clarity over time

Need Help?

If you experience an accessibility issue or need content in an alternative format, please contact us at support@diasporabase.com and include:

  • The page URL
  • What you were trying to do
  • Your device/browser and any assistive technology used

We’ll do our best to respond promptly.

Support Section

1) Help Center

Help Center

Find answers on:

  • Creating a volunteer profile that institutions can trust
  • Posting a project opportunity (institutions)
  • How matching works and how to scope a “remote-ready” project
  • Messaging, collaboration expectations, and deliverables
  • Account, privacy, and security settings

If you can’t find what you need, use Contact Us.

2) Contact Us

Contact Us

We’re here to help with account support, verification questions, and safety concerns.

General Support: [support@yourdomain.com]

Please do not send sensitive personal data or confidential government documents by email unless requested through a secure method.

3) Safety Guidelines

Safety Guidelines

DiasporaBase is built for trusted collaboration between diaspora professionals and public institutions. To protect yourself and your organization:

Verify Before You Share

  • Keep early conversations on-platform when possible
  • Confirm institutional identity and role (official email, verified profile, documentation)
  • Be cautious of urgent requests, secrecy, or pressure tactics

Protect Information

  • Share only what’s needed for the project
  • Avoid uploading restricted, classified, or highly sensitive documents
  • Use strong passwords and enable multi-factor authentication when available

Money & Solicitation

  • Do not send money, gifts, or “processing fees” to anyone you meet on DiasporaBase
  • Report any request for bribes, kickbacks, or unofficial payments immediately

Professional Boundaries

  • Use clear scopes, timelines, and deliverables
  • Do not share personal home addresses or unnecessary personal information

If Meeting In-Person (Optional)

  • Meet in public/professional settings first
  • Inform a trusted contact of your plans
  • Use institutional channels and documented agendas

If you ever feel unsafe, stop communication and Report Issue.